Casino / Sports
At bib88, your account data is handled with clear boundaries — what we collect, why we collect it, and how you can review or correct it. Access and use of this site depends on your local law and eligible regions.
This policy describes how bib88 collects and uses information when you create an account, navigate the site, or complete a transaction using Rocket or Bank Transfer. We collect the details you submit during registration — name, contact information, and the payment references attached to your wallet — along with standard session data such as device type and browser activity. That information is used to operate your account, process deposits and withdrawals, and respond to support requests. We do not sell your data to third parties for their own marketing. Data shared with payment processors like Rocket or Bank Transfer is limited to what those services need to complete the transaction; we do not control how those third-party services handle information on their end. Retention periods follow the requirements set by applicable law in the regions where this service operates. Your continued use of this site means you accept these terms, though your actual access and eligibility depend on local law. If anything in this policy changes, we post the updated version on this page so you can review it before continuing to use your account.
Payment references shared with Rocket are limited to transaction data only.
Bank Transfer details are passed to your bank solely to complete deposit and withdrawal instructions.
Your wallet balance and transaction history are stored under your registered account and visible from your account page.
If bKash is connected to your account, the reference number is stored as a payment identifier, not as financial account access.
Understanding exactly what falls inside and outside this policy helps you know what protections apply to your account. The four areas below set that boundary clearly.
This policy covers all data you submit when creating or updating your bib88 account — login credentials, contact details and the payment method references tied to your wallet. These records are held and managed by us directly.
Deposit and withdrawal activity processed through Rocket or Bank Transfer falls within this policy on our side. Once data passes to those payment networks, their own privacy terms govern how they store and use it.
Session data generated while you browse the lobby, load game content from studios like Pragmatic Play or Habanero, or check sportsbook markets is collected under this policy for site operation and security purposes.
Links to external sites, payment providers, and game studios operate under their own policies. We are not responsible for data practices outside bib88's direct control, and we recommend you review those policies separately.
You have practical control over your account data. To review the information we hold against your account, log in and open the account settings page — your registered contact details, payment references and session history are listed there. If any detail is incorrect, the account settings page shows the fields you can edit directly; for details locked behind verification, our support team can walk you through the correction process. Raising a question about how your data is used is straightforward: use the contact routes listed in the support section below, and our team will respond with the specifics rather than a generic acknowledgement. If you want to request removal of your account data, that request must go through the same support route; eligibility for deletion depends on any legal retention requirements that apply in your region. None of these steps require you to create a separate request form — your account page and the published support route handle all of them.
Log into your account and open account settings to see the contact details and payment references stored under your profile.
Editable fields can be updated directly in account settings. For verified or locked fields, contact support with your account reference and the correction needed.
Send your question through the published support route with your account details. You will receive a specific response about how the relevant data is held and used.
Deletion requests are handled through the support contact route. Processing depends on applicable legal retention requirements in your eligible region.
If you have a specific question about your data or this policy, use the routes below. We respond to the account details you provide, so include your registered contact when you write in.
Open the chat widget from any page on bib88 while logged into your account. Describe your data question and include your account reference so the team can pull the right records.
Send a message to the support address published on the bib88 contact page. Include your registered email address or phone number so we can verify the account before responding.
The help section inside your signed-in account lists common data and policy questions with step-by-step guidance. Check there first for standard correction and review requests.
These four areas cover the practical mechanics of how your data moves through the platform and what controls are in place.
We use cookies to keep your session active and to remember your lobby preferences. You can manage cookie settings from your browser; turning off session cookies will log you out automatically. No cookie data is sold or shared for advertising.
Your login credentials are stored in encrypted form. If you believe your account has been accessed without your permission, change your password immediately from account settings and contact support using the live chat route.
We keep account and transaction records for as long as required by applicable law in supported regions. After that period, records are deleted or anonymised. The exact retention window depends on the requirements of the eligible region.
When this policy changes, the revised version is posted on this page with the updated date at the top. Continuing to use your account after a change is posted means you have accepted the revised terms.
These are the questions we hear most often about data, access and your rights on bib88.
We collect the details you submit during registration — your name, contact information, and the payment references you add, such as a Rocket mobile number or Bank Transfer account detail. We also log standard session data like device type and browser activity while you use the site.
We share payment references with processors like Rocket or Bank Transfer only to the extent needed to complete your transaction. We do not sell your data to third parties for marketing. Game studios such as Pragmatic Play or Habanero receive session data needed to load game content, not your personal registration details.
Log in and open your account settings page. Your registered contact details, linked payment references, and transaction history are listed there. If you need a full data summary not visible in settings, contact support through the live chat or email route with your account reference.
Yes. Editable fields — like your contact email or phone number — can be updated directly in account settings. For fields that are locked after verification, reach out to the support team with the correction you need and they will guide you through the verification step required.
It applies to how bib88 handles the payment data on our side. Once a transaction passes to Rocket's or your bank's network, their own privacy terms take over. We recommend reviewing those policies directly if you have questions about how those services store your payment details.
Send a deletion request through the support contact route — live chat or the email address on the bib88 contact page. Processing depends on any legal retention requirements that apply in your eligible region, so the timeline and scope of deletion may vary.